Privacy
Privacy Policy
This policy explains how Resting Royals handles personal information when you use this website.
What Resting Royals is
Resting Royals content is for gentle self-support, reflection and practical planning only. It is not medical advice, diagnosis, treatment or crisis support.
If you need urgent help
If you or someone else feels seriously unwell or unsafe, contact emergency services or an appropriate medical professional.
1. Who this policy applies to
This policy applies to visitors using the Resting Royals website and any website-based forms, shop features or accounts where applicable.
The Resting Royals app has its own privacy information where applicable.
2. Information we may collect
Where applicable, the website may collect information such as:
- name
- email address
- contact form messages
- order information
- delivery information for physical products
- account information, where accounts are used
- technical information needed for website security and operation
- information submitted voluntarily by the visitor
Please avoid sending unnecessary sensitive personal information through general contact forms. The website is not designed to collect health information through these forms.
3. How information may be used
Personal information may be used for purposes such as:
- responding to enquiries
- processing and managing orders
- arranging physical product delivery
- providing account or website support
- maintaining website security
- improving website reliability
- meeting legal or administrative obligations
4. Contact form information
Information submitted through the Contact page is used to respond to and manage your enquiry.
Contact information should only be used for the purpose for which it was supplied, unless another lawful purpose applies.
5. Orders and payments
If you purchase products, relevant information may be processed to complete the transaction.
Where a payment provider is used, payment details may be processed by that provider rather than stored directly by Resting Royals.
6. Physical orders
Where physical products are ordered, delivery details may be used to fulfil and post the order.
8. Third-party services
Some website functions may rely on third-party providers such as:
- hosting
- payment processing
- email delivery
- website infrastructure
These services may process information only as needed to provide their service and according to their own privacy terms.
9. How information is protected
We take reasonable steps to protect personal information, but no online service can guarantee complete security.
10. How long information is kept
Personal information is kept only for as long as reasonably necessary for the purpose it was collected, including legal, accounting or support requirements.
12. International processing
Some service providers may process information outside your country. Specific locations are not stated here.
13. Visitor rights
Resting Royals operates from the UK. Depending on the circumstances, you may have rights under applicable UK data protection law, including:
- requesting access to your personal information
- asking for inaccurate information to be corrected
- requesting deletion in some circumstances
- restricting or objecting to certain processing
- requesting data portability where applicable
- withdrawing consent where processing relies on consent
These rights are not automatic in every situation. To raise a request, use the Contact page.
14. Children
This website is intended primarily for adults. It is not intentionally designed to collect personal information from children through general website features.
15. Links to other websites
Resting Royals may link to external websites or services and is not responsible for their privacy practices.
Please review the privacy information of any external service you use.
16. Changes to this policy
This policy may occasionally be updated.
Last updated: 1 September 2026
17. Questions about your privacy
For privacy-related questions, use the Contact page.