Privacy

Privacy Policy

This policy explains how Resting Royals handles personal information when you use this website.

What Resting Royals is

Resting Royals content is for gentle self-support, reflection and practical planning only. It is not medical advice, diagnosis, treatment or crisis support.

If you need urgent help

If you or someone else feels seriously unwell or unsafe, contact emergency services or an appropriate medical professional.

1. Who this policy applies to

This policy applies to visitors using the Resting Royals website and any website-based forms, shop features or accounts where applicable.

The Resting Royals app has its own privacy information where applicable.

2. Information we may collect

Where applicable, the website may collect information such as:

  • name
  • email address
  • contact form messages
  • order information
  • delivery information for physical products
  • account information, where accounts are used
  • technical information needed for website security and operation
  • information submitted voluntarily by the visitor

Please avoid sending unnecessary sensitive personal information through general contact forms. The website is not designed to collect health information through these forms.

3. How information may be used

Personal information may be used for purposes such as:

  • responding to enquiries
  • processing and managing orders
  • arranging physical product delivery
  • providing account or website support
  • maintaining website security
  • improving website reliability
  • meeting legal or administrative obligations

4. Contact form information

Information submitted through the Contact page is used to respond to and manage your enquiry.

Contact information should only be used for the purpose for which it was supplied, unless another lawful purpose applies.

5. Orders and payments

If you purchase products through the website, relevant information may be processed to complete and manage the transaction.

Where a third-party payment provider is used, payment information may be processed by that provider rather than stored directly by Resting Royals.

6. Physical orders

Where physical products are ordered, delivery details may be used to fulfil and post the order.

7. Cookies and similar technologies

The website may use essential cookies or similar technologies required for website functionality, security, login or session functionality where applicable, and shopping functionality where applicable.

If additional analytics or marketing technologies are introduced, this policy and any consent controls will be updated where required.

8. Third-party services

Some website functions may rely on third-party providers such as:

  • hosting
  • payment processing
  • email delivery
  • website infrastructure

These services may process information only as needed to provide their service and according to their own privacy terms.

The services used may vary over time.

9. How information is protected

We take reasonable steps to protect personal information, but no online service can guarantee complete security.

10. How long information is kept

Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, order-management or support requirements.

Retention periods may vary depending on the type of information and the reason it is held.

11. Data sharing

Personal information is not sold.

Information may be shared with service providers only where necessary to operate the website, fulfil purchases, provide services or meet legal obligations.

12. International processing

Some service providers may process information outside the United Kingdom. Where this happens, appropriate safeguards should be used where required by applicable data protection law.

13. Visitor rights

Resting Royals operates from the UK. Depending on the circumstances, you may have rights under applicable UK data protection law, including:

  • requesting access to your personal information
  • asking for inaccurate information to be corrected
  • requesting deletion in some circumstances
  • restricting or objecting to certain processing
  • requesting data portability where applicable
  • withdrawing consent where processing relies on consent

These rights are not automatic in every situation. To raise a request, use the Contact page.

14. Children

This website is intended primarily for adults. It is not intentionally designed to collect personal information from children through general website features.

16. Changes to this policy

This policy may occasionally be updated.

Last updated: September 2026

17. Questions about your privacy

For privacy-related questions, use the Contact page.

18. Who is responsible for your information

Resting Royals is responsible for the personal information collected through this website.

For privacy-related questions or requests, please use the Contact page or email restingroyals@gmail.com.