FAQ

Frequently Asked Questions

Quick answers about Resting Royals, the app, books, physical products, resources and orders.

Choose the section that fits your question.

About Resting Royals

Resting Royals creates practical support resources for people living with ME/CFS, invisible illness and low-energy days, including books, educational resources and the Resting Royals app.
No. Resting Royals provides self-support, educational and practical resources. It does not diagnose conditions, prescribe treatment or replace medical care.
Resting Royals is primarily designed for people living with ME/CFS and related low-energy or invisible illness experiences, as well as people supporting someone with these challenges.

The Resting Royals App

The app provides interactive support tools such as gentle check-ins, crash support, pacing support, scripts, appointment preparation, sensory support and other practical tools.
No. The website is the public home for information, resources and products. The app is designed for more interactive, ongoing support.
You can read more about the app and how to get it on the App page.
Details about what’s included are shown on the App page. We only describe app features once they are available to everyone.

Books & Physical Products

You can see the books and journals currently live in the Books & Journals section of the Shop. We don’t list future titles here.
Yes. Where a product is marked as a physical item, it will be posted rather than downloaded.
Product details live in the Books & Journals section of the Shop.
Delivery information will be shown clearly before purchase once checkout is fully configured.

Orders & Delivery

Yes. Books, journals and gifts in the Shop are physical products that are posted to you. Each product is clearly labelled before purchase.
Use the Contact page and choose the closest order or product option.
Please use the Contact page to let us know, and choose the order or product option. Formal returns and refund policy pages are being developed.

Website & Account Help

Start with Resources if you are looking for support information, Shop if you are looking for products, or App if you are looking for interactive tools.
Yes. The website is being designed with brain fog, fatigue, sensory sensitivity and low cognitive capacity in mind.
Use the Contact page and choose “Website help”.

Contact & Support

Through the Contact page.
No. A short message is absolutely fine.
Resting Royals can provide general self-support and educational information, but it cannot diagnose, prescribe treatment or replace a healthcare professional.