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Appointment Rescue Sheet
Handling an appointment during a worsening with the least possible demand on you.
A keep-close version. Read it here, or screenshot this page to have it on your phone — print and PDF copies will appear once final files are attached.
For appointments landing in a crash: the reschedule script, what a supporter can say on your behalf, and what to ask for if it truly cannot move. Rescheduling is a legitimate use of a phone call — someone else's, ideally.
The reschedule message
Written here, ready — you send it, or someone sends it for you.
The opening
- “I'm significantly unwell and can't attend —”
- “I need to change my appointment —”
- “I'm in a bad flare and can't come in —”
The ask
- “can we reschedule?”
- “is there a phone or video option?”
- “please note I may need a call rather than coming in.”
The date (if you have one)
- “I'll call to rebook when I'm able.”
- “Please offer me the next available slot.”
What a supporter can carry for you
- The phone call itself
- The card with your details — date, time, the words you'd say
- Your 'what is normal for me' note, if anything needs describing
- The follow-up admin afterwards
If it truly cannot move
An appointment postponed honestly is not an appointment abandoned — it's carried with less damage. New, severe or significantly different symptoms, though, need medical assessment rather than rescheduling.