Crash & Flare Support

One-Page View

Supporter Instructions

One page that tells a supporter what to do, what not to ask, and how to keep the say with the person resting.

A keep-close version. Read it here, or screenshot this page to have it on your phone — print and PDF copies will appear once final files are attached.

The page handed to whoever helps — written by the person who knows exactly what helps. Following it is caring, not coldness. Supporters: your job is mostly quiet action.

What to do

  • Keep the water filled — every time you're passing
  • Keep the house quiet and low-lit
  • Carry the messages — only one was ever sent
  • Do the visible tasks without asking — dishes, bins, doorstep
  • Accept one word or a thumbs-up as a full conversation
  • Check in only at the agreed times

What not to do

  • Don't ask 'what can I do?' — the plan is the answer
  • Don't ask what caused it — the review is optional and later
  • Don't visit unannounced, even briefly
  • Don't re-do tasks differently once they're done
  • Don't require the story to be retold
  • Don't treat silence as distress — it's capacity, and it's the plan

The agreed check-in times

When and how

e.g. A text at midday and 6pm, expecting no reply

When to act beyond the plan

Reaching out for urgent help is accurate, not dramatic.

  • New, severe or significantly different symptoms — help arrange medical assessment
  • Breathing, chest, fainting, or severe new head pain — that's a call today, not pacing
  • When in doubt — the person's 'normal for me' note says what's usual

The best crash support asks almost nothing. If you've been given this page, it was written on a better day by someone who knows exactly what helps — trust it, and let the quiet be part of the care.